Because the database resides on your machine or local network, you can access and edit all your customer data without an internet connection. Limitations of BCM for Outlook 2013
Furthermore, the system requirements were finicky. BCM 2013 was strictly 32-bit. If a user had installed the 64-bit version of Office 2013 (which many power users did for better performance), BCM would refuse to install. You had to uninstall Office, reinstall the 32-bit version, and then install BCM. It was friction from day one.
: Use the built-in reporting tool to view sales forecasts, top customers, or neglected accounts. 4. Data Backup business contact manager for outlook 2013
While BCM is no longer supported or offered by Microsoft, its legacy remains significant. This article provides a comprehensive look at Business Contact Manager for Outlook 2013—what it was, how it worked, where to find it today, and what modern alternatives have emerged to fill the void.
A: BCM does not have native sync capabilities. However, third-party solutions like CompanionLink have provided synchronization for devices like iPhones, Android phones, and Blackberries. Because the database resides on your machine or
is an add-in for Microsoft Outlook 2013 designed to turn your email client into a comprehensive customer relationship management (CRM) tool. Unlike the standard Outlook Contacts folder, which is designed for basic address book functionality, BCM provides the structure necessary to track sales leads, manage projects, and maintain a detailed history of customer interactions. It is specifically tailored for:
The add-in came with a free SQL database (Microsoft SQL Server Express) that could hold up to 10GB of storage, making it suitable for thousands of contacts and a multi-year history of customer interactions. If a user had installed the 64-bit version
Small businesses requiring a CRM without monthly subscription fees. Users who work offline frequently.
Due to its age, finding plugins or support for BCM is difficult.
The software includes a "Gadgets" feature that provides a visual overview of your business health. You can view charts for: Sales by stage Top performing employees Recent marketing leads 4. Marketing Campaign Tracking
Microsoft’s answer was . It was designed to be "Outlook with a brain"—a simple database layered inside the familiar Outlook interface.