and recent driver updates (as recent as March 2026) for various operating systems. Firmware Update Tool Ver. 24.00 (Windows)
The Canon IR 2425 firmware download is . However, you must ensure you are downloading from the new support portal and using v72.03 or the revised v72.02.
Log in as the (default credentials apply if you haven't changed them). canon ir 2425 firmware download fixed
Method 2: The USB Flash Drive Method (For Offline or Glitched Devices)
Click [Next] or [Update]. Do not close the browser during this process. and recent driver updates (as recent as March
If the download works but the install fails:
| Problem | Solution | | :--- | :--- | | | Check your internet connection and restart your router. Try a wired Ethernet connection for a more stable download than Wi-Fi. | | The file won’t download after I agree to the license | Disable your browser's pop-up blocker temporarily for the Canon site. Try a different browser (e.g., switch from Chrome to Edge or Firefox). Disable your VPN or ad-blocker as they can sometimes interfere. | | I get an error when trying to install the firmware (e.g., E000602-0020 ) | Double-check you have the correct model. Firmware for the iR 2425 is not compatible with the iR 2425i or other Canon printers. Ensure you did not rename the file before the update. Check the file's hash. If available on Canon's support page, compare it to verify the file is not corrupted. Use the correct tool: The "User Support Tool" software is often required for computer-based updates. Do not power off your device during the update process, as this can cause permanent damage. | | I'm stuck and can't resolve the issue | Contact Canon Support directly. They are the only ones who can provide a definitive solution and may have specific recovery firmware that isn't publicly available. | However, you must ensure you are downloading from
Click [Manual Update], then [Choose File] (or [Browse...]) to select the decompressed firmware file from your PC.
For more advanced users or if the standard method fails, some firmware updates can be applied via a USB drive and the printer's service mode. This is often the method for a "clean install" to fix persistent errors. From the online user manual, Canon suggests that with the USB method, the file "usb_iR 2425 system firmware upgrade_ver.07.07" can be copied directly to a USB drive for upgrading without special software. However, accessing service mode typically requires a specific key sequence and should only be done by a qualified technician or advanced user.
To fix issues or update your device, download the official firmware directly from the Canon Support Portal .
If Remote UI is unavailable, a technician can update the machine using a USB flash drive via Service Mode. Frequently Asked Questions