Older models may have two metal solder pads labeled , J2 , or TP1 . Short the Circuit: If there is a button, press and hold it.
Send these details to your local Hi Sharp vendor or installer to receive a one-time unlock file or code. To help find the exact code, tell me: What exact date and time show on the monitor? What is the model number on the bottom sticker? Does your login screen show a QR code ?
Send this photo to your regional Hi Sharp distributor or directly to sales@hisharp.com.tw. According to Hi Sharp Support , you must specify your model number and serial number. hi sharp dvr reset password fix
Do you see a button or a QR code on your login page?
Ensure your DVR is synchronized with an NTP time server so that date-based recovery methods remain accurate in the future. To help narrow down the fastest option, let me know: What is the exact model number on the bottom sticker? Older models may have two metal solder pads
Export the file and email it directly to authorized Hi Sharp technical support channels alongside proof of equipment ownership.
Some newer models may require admin for both or 12345 . 2. Request a Dynamic Code To help find the exact code, tell me:
If your DVR is connected to the internet and you have previously set it up on a mobile app (such as or a generic P2P app), you can often reset the password through the app interface. This is a security feature to ensure the person resetting the password has physical access to the registered email.
The default login varies depending on the specific model and firmware version of your Hi Sharp DVR. Here are the most common combinations you should try:
The system will prompt you to export a data file. Click (or .txt security key file) and save it directly to your PC desktop.
then 'Add to home screen'
then 'Add to home screen'