You have 25 technician licenses, but you have created 30 technician accounts.
Navigate to the link, usually found at the top right of the dashboard (or under the User icon). Click on the Upgrade License or Browse button.
The validity period for annual subscriptions or evaluation versions. Step-by-Step: How to Apply or Upgrade Your XML License manageengine servicedesk plus license xml
Scenario: You created IT and HR instances but want to use IT and Facilities instead:
For new installations, ServiceDesk Plus comes bundled with a default license and two instance licenses, valid for . Each instance can be associated with up to two technicians during the trial period. You have 25 technician licenses, but you have
Managing your ManageEngine ServiceDesk Plus license efficiently is key to ensuring your help desk remains operational and compliant. The license typically arrives as a file named license.xml AdventNetLicense.xml Set3 Solutions How to Apply Your license.xml
: The application rejects the XML file during upload. The validity period for annual subscriptions or evaluation
The maximum number of concurrent or named IT agents allowed.
If your license has expired and you are locked out of the web UI, you can apply the XML file directly from the server. Log into the host server running ServiceDesk Plus. Stop the ServiceDesk Plus service. Open a command prompt or terminal as an administrator.
(Note: exact tag names vary between ManageEngine versions; do not manually alter fields.)