Since this is a legacy version (19.7), the exact installer may not be on the official site anymore, but the installation process is similar for all Technician Editions.
Once the software is installed on your technician computer, you are ready to prepare the client side. Your next step is to transmit the free Customer Module to your client. This portable application can be sent via email, download link, or any other convenient method. The client does not need to install any software, only double-click to run the Customer Module.
Once activated, the title bar will show "Licensed to: [Your Name]".
→ Select your language → OK .
Run the usb-redirector-technician-setup.exe file as an administrator.
: Windows Vista through Windows 11, including Server editions (2008–2025).
Restart Windows in "Disable Driver Signature Enforcement" mode and re-run the installer explicitly as Administrator. Firewall blockage or incorrect port forwarding rules. usb redirector technician edition 19 7 install
Because version 1.9.7 functions as a direct listener on the technician's side, incoming customer traffic will be blocked by your local router unless you configure proper routing rules.
Visit the official IncentivesPro website or your authorized distributor portal.
USB Redirector Technician Edition 1.9.7: Complete Installation Guide Since this is a legacy version (19
Before you start, ensure you have on the technician computer. The software typically comes in both 32-bit and 64-bit versions to match your Windows environment.
Установка USB Redirector. Установка USB Redirector. USB Redirector – Программа для транслирования любого USB-устройства в сеть, т. АГБИС
Unlike traditional remote desktop software that merely shares a screen, USB Redirector bridges raw hardware data. When a customer connects a device (such as a smartphone or printer) to their local USB port, the software encapsulates the USB Request Blocks (URBs) into standard TCP/IP packets. This portable application can be sent via email,